Octopus energy issues update as uk rule change could save customers £347

NEW DATA FINDS HEAT PUMPS ARE WINNING OVER CUSTOMERS – AND NOW THEY’RE EASIER THAN EVER TO INSTALL. 13:57, 30 May 2025 Octopus Energy has issued an update to customers who could benefit from

a major change - which could see them a cool £300 better off. New data finds heat pumps are winning over customers – and now they’re easier than ever to install. Octopus, one of the

UK's largest energy firms, has issued an update after the Labour Party government slashed red tape by scrapping a one-meter heat pump rule. Previously, 41 per cent of heat pump

installations required planning permission due to a rule requiring units to be at least one meter from neighbouring properties – adding an average £347 in costs and up to 8 weeks of delays.

READ MORE LLOYDS BANK BRINGS IN BIG CHANGE AND ANYONE WHO IS IN A 'COUPLE' WILL BENEFIT But now a planning update from the Labour Party promises to scrap that requirement, helping

UK households nationwide. Rebecca Dibb-Simkin, Chief Product Officer at Octopus Energy, has spoken out over the change. Article continues below Ms Dibb-Simkin said: “It’s great that the

government has finally tackled one of the biggest hurdles to wider heat pump adoption, making it easier and cheaper for thousands more people to make the switch to green heating. “Our

customers tell us loud and clear that heat pumps are quiet, cosy and affordable – and the data backs them up. But we’re still asking them to jump through hoops because of old-fashioned noise

rules, even though heat pumps are quieter than fridges and sit outside. “If we fix that last hurdle, we can get even more heat pumps into homes – cutting carbon, cutting costs, and cutting

our reliance on gas for good.” Article continues below Octopus is rivalled by the likes of E ON Next, EDF Energy, Ovo and British Gas, as well as the likes og Scottish Power, Utility

Warehouse and more. Its survey quizzed 1,700 Octopus Energy heat pump customers, with polling undertaken from September 2023 to May 2025. And its data analysis of 1,388 heat pump customers

who had paid deposits and completed survey works, data taken from March 2025.