Contact Us | VA San Francisco Health Care | Veterans Affairs

PATIENT HELP AND RESOURCES SAN FRANCISCO VA HEALTH CARE SYSTEM OFFERS SERVICES AT THE FOLLOWING LOCATIONS: San Francisco VA Medical Center, Downtown San Francisco, Santa Rosa, Eureka, Ukiah,

Clearlake, Oakland, and San Bruno Contact us today to schedule an appointment: NEW PATIENT HOTLINE: 415-750-2281 New Patient Handbook Welcome Packet available to download. Learn about the

resources available if you are new to VA.  NEED HELP? CONTACT A PATIENT ADVOCATE If you need help getting care, resolving an issue with VA, or want to report a concern to hospital

management,  reach out to one of our trained patient advocates. Call to reach the Office of Veterans Experience. MEDICAL RECORDS OFFICE Access your medical records online or request a copy

of your records from our Release of Information office. BILLING AND INSURANCE Pay your San Francisco VA Health Care System bill online, by phone, mail, or in person. You can also raise

issues or address billing disputes. PHARMACY Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines. NURSE ADVICE

LINE The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call

anytime. We’re here 24 hours a day, 7 days a week. Call our 24 hour nurse advice line at 800-733-0502. PHONE DIRECTORY AND MAILING ADDRESS Find phone numbers for many of the administrative

and program offices at San Francisco VA Health Care System. MAILING ADDRESS VA SAN FRANCISCO MEDICAL CENTER 4150 Clement Street San Francisco, CA 94121 MAIN PHONE NUMBERS LOCAL: 415-221-4810

TOLL-FREE: 800-733-0502 NEW PATIENT SCHEDULING HOTLINE: To use TeleType for the Deaf (TTY) services: 711 The Department of Veterans Affairs established 1-800-MyVA411 (800-698-2411) to help

Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services. CALL 1-800-MYVA411 FOR INFORMATION ABOUT: * COVID-19 updates *

Health care eligibility and enrollment * VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and

markers among others * The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators *

Directory assistance and technical support for www.VA.gov * Debt and payment options