Veteran Health Identification Card (VHIC) Renewals

The Portland VA Health Care System Would Like to Provide Local Information for Those who have Received Notification that a Renewal of their Veteran Health Identification Card (VHIC) is

Needed.

The National Health Eligibility Center (HEC) is in the process of notifying 1.6 million Veterans Nationwide that their Veteran Health Identification Card (VHIC) has or will expire soon. See

below for a link to renew online and information on how Veterans can visit a local VA to renew their card.

To renew your VHIC online visit https://eauth.va.gov/accessva/. Online or Self-Service requests are processed by our local team within 24-48 hours excluding weekends/holidays.  Please note

if you renew online and status says HOLD, that is a good thing meaning it is in the queue for processing.Presenting in person will not result in receiving your renewed card any faster.All

cards are printed and mailed from a central off-site location regardless of renewal method.  Normal processing time is 5-10 days but could be longer during this mass renewal period. 

Please be sure to bring a valid (not expired) form of ID and understand there may be a bit of a wait due to high volume of walk-ins.

Click each location for Google Map directionsPortland Enrollment VHIC Renewal Hours: 8:15 a.m. to 3:45 p.m.(Monday – Friday excluding Federal Holidays)

Staffing is limited at the following sites - Please call before presenting in person: 

Salem | Hillsboro | Vancouver 8:15 a.m. to 3:45 p.m. most weekdays, excluding Federal Holidays (Call first)

Bend (See Bend specific information in the next section below) 

As of Tuesday, November 5, 2024, you MUST have an appointment to get your card renewed at the BEND CBOC.

This will prevent long wait times and overcrowding in the waiting room and ensure each person with an appointment is assisted with their renewal.

The hours remain Tuesday from 9:00 a.m. – Noon with the last appointments scheduled at 11:30 a.m.

Please be sure to bring a valid (not expired) form of ID to your appointment.

Reminder:  You can also renew your card online.  You will not receive your renewed card any sooner if you present in person as all cards are processed off-site and will be mailed.

See "How to Renew Online (This is the preferred method)" above for online instructions.