Va memphis health care | veterans affairs

Find VA policies on privacy and patient rights, family rights, visitation, and more. Before visiting a patient at a VA facility, review these guidelines:　 VISITING HOURS: Call the medical

center for specific ward visiting hours and information. MEMPHIS VA MEDICAL CENTER: 901-523-8990 VISITING CHURCH MEMBERS If you’re a member of the religious community, we encourage you to

visit patients who belong to your church or religious group. However, you’re NOT allowed to do general visitation by going from bed to bed, ward to ward, or unit to unit.　 BRINGING FOOD You

may bring small amounts of candy, fruit, and other food items if the nursing staff says they are appropriate for a patient's diet. You may not bring fresh fruit and flowers to patients

who are receiving critical care, and you can’t eat or drink in those units. WASHING HANDS You must follow hand-hygiene policy guidelines, which require you to practice good hand hygiene when

you enter and exit patient rooms, and at other times as directed by staff. FOLLOWING INFECTION-CONTROL GUIDELINES You must follow guidelines on infection-control signs and report to the

nurses' station for instructions before you enter a patient's room. STAYING HOME IF YOU ARE ILL If you have a communicable disease, you won't be allowed to visit patients

inside the medical center. PROHIBITED ITEMS You're not allowed to bring weapons, cameras, or other prohibited items into the medical center, except when you're conducting official

business authorized by the Director or their designee. If you have questions about what qualifies as official business, please contact the facility's Director.　 GIVING PRIVACY Our staff

may ask you to leave the room when they’re caring for patients. If a staff member asks you to leave a patient's room, you may continue your visit in the day room, waiting area, or any

other public area of the facility. VISITING SERIOUSLY ILL PATIENTS Relatives and friends may visit patients who are seriously ill or in hospice care at any time of day, unless the staff

doctor says no. VISITING PATIENTS IN RESTRAINTS In general, you won't be allowed to visit patients who are in restraints. If the treatment team decides that your visit could have a

positive effect on the patient, then you may have a supervised visit with the patient when a staff member removes the restraints. Our staff will document how the patient responds to you and

other visitors.　 BRINGING CHILDREN TO VISIT Children of all ages can visit patients at our medical center. For infection-control and safety reasons, however, children under the age of 16 are

not allowed to visit certain specialty-care units. All children under the age of 16 must be directly supervised by an adult. Children's bedside visits are limited to 15 minutes.

VISITING PSYCHIATRIC UNITS WITH CHILDREN Children under the age of 16 may visit patients in psychiatric units with the doctor’s permission. LIMITING YOUR VISIT doctors may limit, restrict,

or deny visits for the medical well-being of a patient.  We apologize for any inconvenience and appreciate your understanding.  PROHIBITED ITEMS You can't bring weapons, alcohol, or

illegal drugs into the building.  Because the VA medical center is federal property, all visitors and bags may be searched.   SECURITY  The Memphis VA Medical Center  has a Police Service.

Our officers provide 24-hour patrols of the facility and parking lots. * For general police assistance, dial 5595 on a hospital phone. * In case of an emergency, dial 2222 on a hospital

phone. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible. Because the Memphis VA

Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted. VA GENERAL VISITATION POLICY The medical

center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions

to the extent permitted by the patient or surrogate decision-maker.  "Family" is defined as a group of two or more persons united by blood, or adoptive, marital, domestic

partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual

considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she

lose decision-making capacity or choose to delegate decision making to another.  The medical center allows a family member, friend or other individual to be present with the patient for

emotional support during the course of their stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence

infringes on others’ rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized

representative.  The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual

orientation, and gender identity or expression.