Mission and vision | veterans affairs

The mission of Veterans Health Care System of the Ozarks is to make a positive difference in the lives of the Veterans we serve by providing compassionate, comprehensive, and quality health

care. The Fayetteville VA Medical Center and clinics promote a community of integrity, respect, stewardship, and excellence by understanding and respecting the diversity of those whom we

serve. VHA MISSION STATEMENT Honor America’s Veterans by providing exceptional health care that improves their health and well-being. VHA VISION STATEMENT VHA will continue to be the

benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient-centered and evidence-based. This care will be delivered by engaged,

collaborative teams in an integrated environment that supports learning, discovery and continuous improvement. It will emphasize prevention and population health and contribute to the

Nation’s well-being through education, research and service in national emergencies. VA CORE VALUES * Integrity: Act with high moral principle. Adhere to the highest professional standards.

Maintain the trust and confidence of all with whom I engage. * Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill

my individual responsibilities and organizational responsibilities. * Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of

Veterans and other beneficiaries. * Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it. * Excellence: Strive for the highest quality and

continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them. VA DOMAINS OF VALUE * Quality *

Function * Satisfaction * Cost Effectiveness * Healthy Communities