Charlie norwood department of veterans affairs medical center | va augusta health care | veterans affairs

LOCAL TRANSPORTATION SERVICES VETERANS TRANSPORTATION SERVICE (VTS) The Charlie Norwood VA Medical Center has its own internal program to transport Veterans with special needs, who require

help getting to an appointment. Requests for transportation to appointments or discharge from inpatient wards can be fulfilled on space-available vehicles. To request a VTS ride, a Veteran

(or caregiver or VA nurse/provider) can call our Dispatch Office. Resources are very limited and in much demand, so as much advance notice as possible is needed. The Veteran will be picked

up by VA drivers and given ‘door-to-door’ service from their home to their appointment and back. There is no cost to the Veteran, and the only eligibility requirement is to be an ENROLLED

VETERAN in need of a ride to an appointment. Call us with any questions at: . LOCAL SHUTTLE BUS The Charlie Norwood VA Medical Center shuttle service provides safe and reliable

transportation to Veterans, employees and volunteers. The shuttle service assists outpatient Veterans and staff who use wheelchair, canes, walkers, or braces to its current shuttle. Shuttle

services are provided between our Downtown and Uptown Divisions between 7:30 a.m. to 5 p.m. Monday through Friday. No weekends or holiday services available. Those who need a wheelchair

accessible shuttle must be accompanied by an escort. For assistance, please call ENSIONS 27815, 27814 OR 26146. BENEFICIARY TRAVEL Beneficiary travel benefits include round-trip

transportation from your home to the medical center, mileage reimbursement, or special mode transport.  For questions, call:  extensions 27434 or 27532. The office fax number is: . The

office is located at our Uptown Division, 1st floor, room 1A106. Find out if you qualify for beneficiary travel benefits