Albuquerque va regional benefit office | veterans affairs

We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance,

pensions, and home loans. ADDRESS 500 Gold Ave., SW Albuquerque, NM 87102 PHONE NUMBERS MAIN PHONE: VA BENEFITS HOTLINE: OFFICE HOURS Hours may vary for different services. Select a service

on this page to check the hours. * MON: 8:00 a.m. to 4:00 p.m. * TUE: 8:00 a.m. to 4:00 p.m. * WED: 8:00 a.m. to 4:00 p.m. * THU: 8:00 a.m. to 4:00 p.m. * FRI: 8:00 a.m. to 4:00 p.m. * SAT:

Closed * SUN: Closed PREPARE FOR YOUR VISIT Select a topic to learn more. Use the Visitor Engagement Reporting Application to reserve an in-person or virtual appointment.   We also accept

walk-ins on a space available basis. Public Contact is located on the third floor.  The Visitor Engagement Reporting Application (VERA) is a self-service portal that allows visitors to

schedule, reschedule, and cancel in-person or virtual appointments with their regional office (RO). It is also a tool for internal use to capture walk-in interviews at the RO. VERA is the

only approved scheduling application for Public Contact Team (PCT) interviews. The VERA application must be utilized to capture all appointments with the PCT to include: * walk-In

appointments * scheduled in-person appointments, and * scheduled virtual appointments. Visitors schedule their appointments by accessing HTTPS://VA.MY.SITE.COM/VAVERA/S/. When you visit,

please bring a current, unexpired photo ID. Depending on the reason for your visit, you may need to bring additional these documents and information about you and your dependents:  DOCUMENTS

  * A copy of your discharge or separation papers (DD214)   * Copies of relevant medical records   PERSONAL INFORMATION   * Your social Security number   * Direct deposit information  

INFORMATION ABOUT YOUR DEPENDENTS   * Dates of birth   * Social Security numbers   We can help you find out what documents to bring to your visit. We can also request documents for you. Call

the office for more information. Parking is limited. * SOUTH SIDE PARKING: 10 free spaces are reserved; an additional 10 are reserved for disabled customers * NORTH SIDE PARKING: Street

metered parking (maximum of 2 hours) is also available. Credit cards accepted. * WEST SIDE PARKING: Longer term pay parking lots are available to the west off of 7th Street and Gold Ave.  

Parking lots accept either cash or payment over mobile phone. VA does not validate parking. BUS:  * Routes 53 and 54 stop in front of the federal building.  * Routes 766 and 777 stop on Gold

Avenue SW between 6th Street and 7th street.  * Route 8 stops on 6th Street between Gold Avenue SW and Silver Avenue SW.   VIEW THE CITY BUS MAP. RAIL RUNNER: Take the Rail Runner to the

Downtown Albuquerque station. Depart the station west along Gold Avenue SW. The federal building/Regional Office is located at the 5th block on the left (south) side.  VIEW THE RAIL RUNNER

WEBSITE. The visitors' entrance is on the north side of the building along Gold Ave. Veterans should be prepared for security screening, to include use of metal detectors and x-ray

machines. Personal effects may be subject to manual searches. Please bring a copy of a state or federal identification card. No weapons are permitted inside the building. IN THE SPOTLIGHT VA

ACCREDITED REPRESENTATIVES VA-accredited representatives can help you file a claim or request a decision review.  Protect your benefits and avoid unlawful fees.  Get responsible, qualified

help from a VA accredited representative. OUTREACH EVENTS If you have an event you would like VBA to attend, please let us know! VETERAN BENEFITS Select a topic to learn more. We can guide

you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or

requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues. MANAGE YOUR BENEFITS ONLINE You always have

the option to apply for and manage your VA benefits online. GET HELP WITH DISABILITY COMPENSATION BENEFITS Our benefit counselors can help you understand eligibility, gather required

documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact

us to schedule, reschedule, or cancel your appointment. We can help you learn about eligibility for VA home loans and request a VA home loan Certificate of Eligibility (COE). If you have a

service-connected disability, we can help you find out if you’re eligible for housing grants. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits

online. GET HELP REQUESTING A COE OR FILLING OUT PAPERWORK Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule,

reschedule, or cancel your appointment. If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with resources

throughout VA or in your community. This includes health care, case management, supportive services, and other resources. GET CONNECTED We can help you find and learn about resources and

services Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. We can help you

learn about VA life insurance options for Veterans and families—and the benefits you’ll receive with each plan. We can also help you apply for life insurance or file claims for benefits.

MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR LIFE INSURANCE BENEFITS Our benefit counselors can help you fill

out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. We can help

you apply in advance to be buried in a VA national cemetery. This can help make the burial planning process easier for your family members in their time of need. MANAGE YOUR BENEFITS ONLINE

You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand eligibility, gather required

documents, and fill out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your

appointment. We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits

your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new

skills, finding a new job, starting a business, getting educational counseling, or returning to your former job. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and

manage your VA benefits online. GET HELP APPLYING FOR BENEFITS AND SERVICES We can help you understand the VR&E support-and-services tracks for education and employment. Visit our

office, by appointment only Virtual visits by appointment only APPOINTMENTS First complete a VA Form 28-1900:

https://www.va.gov/careers-employment/vocational-rehabilitation/apply-vre-form-28-1900/introduction. Our counselors will then reach out to schedule an appointment. FAMILY MEMBER AND

CAREGIVER BENEFITS Select a topic to learn more. We can help you apply for Veterans burial allowances to help cover burial, funeral, and transportation costs. We can also help you apply for

certain memorial items to honor the military service of a Veteran or Reservist. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET

HELP APPLYING FOR BURIAL BENEFITS Our benefit counselors can help you fill out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS

Contact us to schedule, reschedule, or cancel your appointment. We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational

Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for

and manage your VA benefits online. GET HELP APPLYING FOR EDUCATION BENEFITS Our benefit counselors can help you fill out paperwork. Visit our office, with or without an appointment Virtual

visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. If you’re the surviving spouse, child, or parent of a service member who died in the

line of duty, or the survivor of a Veteran who died from a service-related injury or illness, we can help you learn about eligibility and apply for VA survivor compensation. MANAGE YOUR

BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand eligibility, gather

required documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS

Contact us to schedule, reschedule, or cancel your appointment. SERVICE MEMBER BENEFITS Select a topic to learn more. If you have a service-connected condition, you can file a claim for

disability benefits 180 to 90 days before you leave the military. We can guide you through the disability compensation process. If you've already filed a claim, we can help you check

the status. If you need help with the IDES process, we may refer you to your Physical Evaluation Board Liaison Officer (PEBLO) and a VA Military Services Coordinator (MSC) to assist and

advise. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand

eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, with or without an appointment Virtual visits by

appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. If you’re returning from military service, we can help you readjust to civilian life, understand

the benefits you’re entitled to, and enroll. We can also help restart your benefits, file claims, and connect you with programs that offer mental health services, education, and career

counseling. GET HELP APPLYING We can help you restart benefits, enroll, or file a claim. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS

Contact us to schedule, reschedule, or cancel your appointment. OTHER SERVICES Select a topic to learn more. We can help you find and download VA letters and documents that include

information about your benefits. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET A COPY OF A VA LETTER Visit our office, with or

without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. If you receive VA disability compensation, pension, or

education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates. MANAGE YOUR BENEFITS ONLINE You

always have the option to apply for and manage your VA benefits online. GET HELP CHANGING YOUR DIRECT DEPOSIT INFORMATION Our benefit counselors can help you fill out paperwork or address

any payment issues. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. We’re

here to support you if someone close to you has died or you’re adjusting to a difficult life change. We can connect you to counseling and other support, such as outreach and referral

services to family members. GET SUPPORT Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your

appointment. We can help you request a DD214 or other military service records. We can also help you request your military service treatment and private medical records to support your

claim​. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP REQUESTING RECORDS Visit our office, with or without an appointment

Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. CAN'T FIND THE SERVICE YOU'RE LOOKING FOR? Call our VA benefits

hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday. GET UPDATES FROM THE VETERAN BENEFITS ADMINISTRATION OTHER NEARBY VA LOCATIONS VA LOCATIONS

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