Elevance pbm's president out as customers complain of prescription chaos
Elevance pbm's president out as customers complain of prescription chaos"
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Paul Marchetti, the head of insurer Elevance Health’s pharmacy benefit manager, has left the company amid a wave of consumer complaints about patients receiving incorrect medicines or being
unable to get their prescriptions filled. Elevance did not confirm Marchetti’s departure as the president of CarelonRx, but according to his Linkedin profile, he left the company in May.
Elevance, the second-largest commercial health insurer in the country by market share, uses its CarelonRx subsidiary to manage its pharmacy business. In online complaints, CarelonRx
customers point toward January 1 as the date when issues with obtaining their prescriptions from the company began. The reported problems include safety issues like receiving other people’s
medications or receiving medications they discontinued years ago. STAT+ Exclusive Story Already have an account? Log in THIS ARTICLE IS EXCLUSIVE TO STAT+ SUBSCRIBERS UNLOCK THIS ARTICLE —
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Elevance pbm's president out as customers complain of prescription chaosPaul Marchetti, the head of insurer Elevance Health’s pharmacy benefit manager, has left the company amid a wave of cons...
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