Improving access to scotland’s nhs: we can renew scotland’s nhs and help our nation thrive — scottish national party

Like all of us, the National Health Service is personal for me – I see first-hand all that it does, and has done, for my own family. In the last years of my beloved Mother’s life, I saw such

care and attentiveness in the community and in hospital care. My wife would not have the capacity and capability she has in dealing with MS, had it not been for the outstanding care and

insight of the National Health Service alongside, might I say, her absolutely personal determination to stay strong. I would not have had such joy in my life at the birth of my three

children without the National Health Service. It is personal for all of us. That is why we care about it so much. That is why we want to see it thriving once again. We all know the

tremendous pressures our NHS has been under in recent years. We see a service still reeling from the strain of a global pandemic – a pandemic that revealed the NHS’s many strengths but also

exposed its underlying weaknesses. Weaknesses made worse by a decade and a half of austerity, and by the body blow of inflation that has meant – as we know from our own family finances – the

available money delivers less. It is a service still beset by backlogs and delayed discharges, and struggling to meet the increasing needs of an ageing population. The challenges are great,

of that I have no doubt. But I know also that our NHS is fundamentally resilient, fundamentally robust. I witnessed both these realities earlier this month when I spent a Saturday evening

visiting the emergency department at the Royal Infirmary of Edinburgh. In the midst of both winter pressures and a particularly challenging flu season, I saw patients who waited too long to

be seen, but also staff who went above and beyond. I saw an NHS that in the face of the storm kept on standing, kept on delivering. There are some who oppose the NHS model, who believe that

the answer to our health challenges is a privatisation of care. They want us to believe that the health service is beyond saving, that it is on the point of collapse. But that is simply not

true. There are challenges. Some services are struggling. Periods of real crisis as we have seen in recent weeks as flu cases spiked. The impact of these issues on too many patients is real.

But, as I will set out today, there is nothing wrong with the National Health Service that can’t be fixed by what is right with the National Health Service. What is right with the National

Health Service includes the thousands of health and care staff who are doing phenomenal things under enormous pressure. People who, time and again, display resilience, selflessness and grit,

who truly go above and beyond. It includes innovations, such as the Rapid Cancer Diagnostic Service, a new pathway that delivers significant reductions in the time from referral to

diagnosis, opening the door also to faster treatment. It includes national public health initiatives like the HPV vaccination programme, which has resulted in no cases of cervical cancer in

young women who have been fully vaccinated. A remarkable, utterly remarkable, life-saving achievement. And it includes cutting-edge research, multiple projects, looking into the ways AI can

transform diagnosis and treatment in the years to come. The foundations on which we will build NHS recovery and renewal are strong. Under this Government, the NHS will always remain in the

hands of the public and free at the point of use. That is non-negotiable. The question then becomes how do we do better? How do we ensure our health service is not just the best in these

isles but the best it can possibly be? The answer to that question is not a simple one. There is no ‘magic bullet’. Rather, it involves progress across multiple fronts, a balancing of

sometimes competing demands and interests. It will require choices and action by central government, yes, but that must be delivered in partnership with others – local government, the third

sector, patient groups, and health and social care workers at all levels. It must deliver reform that is fundamentally patient-centred but do so through a health and social care system that

becomes an ever more interconnected whole. I have said before that my approach as First Minister is to seek the right solutions, not merely the quick ones. I favour consensus building and

collaboration over diktats from on high. For the future success of our NHS this is not only the right approach, but also the necessary approach. We will only succeed on this path of reform

and renewal if we walk it together. That is why the Cabinet Secretary for Health and I meet regularly with staff in all parts of the National Health Service. It is why we have been engaging

with health boards, local government, Health and Social Care Partnerships, the Scottish Ambulance Service, Public Health Scotland, and NHS 24. We have listened carefully, also, to patients

and their families, to all those who depend on the NHS for lifesaving, life-enhancing care. We have been told all that is going well and all that must be better. We have heard the advice

from those with direct, frontline experience. And that has helped us develop a clear understanding of where the challenges are, and what changes are needed. It is this kind of open,

collaborative approach, with a focus on solutions, on the right answers over the easy ones, that has led to the actions I am setting out today. It is a set of actions with clear outcomes –

tangible improvements that we can and will deliver. Tangible improvements to make people’s experience of the NHS in Scotland better than it is today. Actions made possible by the record

funding we are delivering to the NHS frontline. Actions that will address the immediate issues in our health service – those problems of access that I know cause so much frustration, and

indeed for some, unnecessary pain. Actions that set out a new course so we can safeguard the NHS for the long-term. Over the coming weeks, the Government will set out for Parliament what the

different elements of our approach will mean in practice. And we will be reminding Members of Parliament as we do that, that the delivery of this stronger NHS depends on the safe progress

of the draft Budget currently being considered by Parliament. The actions we will take to deliver a more accessible, more person-centred NHS have three clear purposes: First, to reduce the

immediate pressures across the NHS. Second, to shift the balance of care from acute services to the community. Third, to use innovation – digital and technological – to improve access to

care. Together, these will address the problems that right now, every day weigh down our National Health Service. They will begin to deliver the long-term, systemic improvement that is

needed to ensure our health service is sustainable for the future. And they will make it easier for people across Scotland to live healthier lives, helping us to build a future in which

health is practiced in homes and communities as much as it is practiced in surgeries and hospitals. So let’s talk first about those immediate problems, the crises facing too many parts of

our National Health Service. The first and most important thing on many people’s minds is how long it can take to access services. Delays in access, with waiting times that are too long, and

delays in discharge, because appropriate at home or in community care is not available. The two, of course, are fundamentally connected. Last year, I referred to delayed discharge as the

canary in the coal mine of our National Health Service. I think of waiting times in much the same way. Both these delays tell us that the flow of people through the health system is not

happening as it should. Put more simply, people are not getting the right care in the right place, at the right time. That is not acceptable to me. It is not acceptable to my Government,

because it can lead to people getting sicker as they wait, and it can mean they can take longer to recover. It adds substantially to the stress they and their loved ones experience. It

creates greater strain across the system, leading to more delays elsewhere, poorer outcomes for others and still further stress on services. It is the very definition of a vicious circle,

and it has to come to an end. So, today, we commit to a substantial increase in capacity in order to significantly reduce people’s waits. The changes we propose – including an enhanced

regional delivery model, alongside increased levels of activity in our National Treatment Centres – will deliver over 150,000 extra appointments and procedures – in hospitals, in communities

– in the coming year. That includes 10,000 extra procedures through smarter working in the National Treatment Centres. Other sites – including Gartnavel, Inverclyde, Stracathro, Perth Royal

Infirmary and Queen Margaret Hospital – will deliver 9,500 extra cataract procedures. As well as 2,500 extra orthopaedic appointments and procedures – operations such as hip or knee

replacements. In this way, we will create centres of excellence, places of expertise and specialisation, where we will be better placed to capitalise on the technological innovation and the

potential of AI. And we will cut our waiting lists. Cancer referrals, gynaecology, ophthalmology, orthopaedics, and radiology – all benefiting from this new investment. Centres able to

deliver more care, more quickly and more efficiently than traditional, smaller, more fragmented facilities – with transport support provided for those who need it. And, to ensure that they

do, we will put in place clear milestones and targets for those specialities that add the most to our waiting lists. Our second focus will see more and better care delivered in the

community. I spoke earlier about the importance of people receiving the right care at the right time, in the right setting. That right setting will always be the least intensive setting

appropriate to the person’s needs. Sometimes that appropriate setting is in hospital. More often, it is not. So to strengthen and renew our NHS, we will shift more care into communities and

into homes. As much as possible, people who do not need to be in hospital will not go to hospital, protecting those acute services for those who absolutely need them. This new approach will

mean changing the way we deliver acute services. By this summer, we will have specialised staff in frailty teams, at the front door of every A&E department in Scotland. This will mean

that frail patients, often older patients with complex needs, will bypass our busy A&Es, in order to receive the specialist care and support they need, whether in hospital or back at

home. It will mean better care for these most vulnerable patients while reducing the pressure on our A&Es. Our actions will also improve the NHS’s capacity to treat people at home. Our

Hospital at Home initiative, which allows hospital-levels of care in a person’s home, will be expanded to at least 2,000 beds by the end of 2026. Without the need for any new bricks and

mortar, the effective capacity of every single hospital in Scotland will be expanded. Taken together, it is action that will ease acute pressures, reduce delays, cost less to our NHS, and

most importantly, help people get better more quickly, more comfortably. Quality care for thousands of Scots delivered not simply close to home, but at home. Of course, we cannot simply

shift services out of acute settings. We also need to build capacity in our primary care and community health settings. With this in mind, the Government has been listening carefully to the

views of Scotland’s GPs. They have described the multiple contributions general practice can make as we shift to more community-focused care. They have argued that GPs must be given the

resources they need to fulfil that role. We have listened, and we have been persuaded. As a result, our plan will ensure that a greater proportion of new NHS funding goes to primary and

community care. GPs and services in the community will have the resources they need to play a greater role in our health system. This increased investment will result in GP services that are

easier for people to access. That is important in terms of people’s confidence in the health service – indeed, difficulties making GP appointments top the list of issues that people often

raise with me. But equally, it will make it more likely that health issues are picked up quickly and dealt with earlier. For there is no better way to deal with illness than to prevent it.

Addressing conditions early and intervening to prevent diseases from progressing, prevents manageable conditions from becoming serious ones. It is good for patients and of vital importance

for the future sustainability of our National Health Service. That is why our plan also includes £10.5 million to build GP capacity to intervene earlier and prevent illnesses, such as

cardiovascular disease. But this is not only an issue of money. We must also innovate and identify new ways of working. For example, I want to see the NHS Scotland Pharmacy First Service

expand so that community pharmacies can treat a greater number of clinical conditions and prevent the need for a GP visit in the first place. The third part of our approach is innovation to

improve access to, and delivery of, care. Better use of data will ensure that more operating theatres are working at maximum capacity, with best practice approaches, approaches shown to

increase productivity by 20%, rolled out across the country. Using existing capacity, more operations will be delivered – enabling us to also deliver shorter waiting times. The latest

innovations in genetic testing will be harnessed to enable better targeting of medications in cases ranging from recent stroke patients to new-born infants with bacterial infections. Smarter

care, better care. Building on the already successful model of digital support for mental health – a service that saw 74,000 referrals in 2023-24 – we will offer support in additional areas

including dermatology and the management of long-term conditions. This type of care, because it is not dependent on physical attendance, at a specific time, in a specific place, is more

flexible. It means care can be made to fit better into the lives of those who use the services. Again, smarter care, and better care. And, as a much-needed addition to improve patients’

interaction with the NHS, there will be a Scottish health and social care app. This ‘Digital Front Door’ will begin rollout from the end of this year, starting in Lanarkshire, and, over

time, it will become an ever more central, ever more important access and management point for care in Scotland. This is the third in a series of speeches I have delivered in recent weeks.

In each I have spoken about the importance of identifying clear goals, clear direction to national policy. If we have a clear sense of the direction we wish to travel, the levels of success

we wish to achieve, and if we can unite behind these goals, then genuine progress becomes all the more possible. Protecting, strengthening, renewing our National Health Service – that is a

goal I think we can all get behind.