How to complain about the Adjudicator’s Office service or decision - GOV.UK
How to complain about the Adjudicator’s Office service or decision - GOV.UK"
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As part of our investigation, the Adjudicator’s Office will review what you have sent us and carry out any necessary enquiries.
If you are dissatisfied with our decision, you can ask an MP to send your review request or complaint to the Parliamentary and Health Service Ombudsman.
If you are dissatisfied with our service, not our decision, let the member of staff know who’s dealing with your complaint.
If the matter is not resolved to your satisfaction, contact us
If you’re still not happy with our service, write to our Head of Office for a second review.
The Adjudicator’s Head of Office reply is our final decision on your complaint about our service. If you remain dissatisfied after this review, you can ask an MP to send your complaint to
the Parliamentary and Health Service Ombudsman.
We are a learning organisation and welcome feedback. We will always consider feedback and where wider lessons are raised, we will use this opportunity to improve customer service.
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