Google execs reveal secrets to success they got from silicon valley's 'trillion dollar' business coach

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Google execs reveal secrets to success they got from silicon valley's 'trillion dollar' business coach"


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In his decades mentoring Silicon Valley's elite executives, Bill Campbell became the trusted confidant to tech leaders including Apple co-founder Steve Jobs, former executive chairman


and CEO of Google Eric Schmidt and Facebook CEO Sheryl Sandberg. Though the CEOs Campbell coached were high-profile, Campbell himself was more of a secret weapon. Schmidt, who met with


Campbell "just about every week" for 15 years, says part of his brilliance was his trustworthiness. "It became very clear that I could have conversations with him that I could


not have with anyone else, in particular my own hopes and fears," Schmidt tells CNBC Make It. "And so once you have established that level of trust with a coach, then you are


working together to solve problems." Now Schmidt's book, "Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell" — written with two other


Google executives — reveals the best bits of wisdom from the legendary executive advisor, who passed away at age 75 in 2016. Campbell, who originally started his career as a college football


coach, was dubbed the "trillion dollar coach" for the collective value of the companies with which he worked, though that figure might actually be conservative. "I think it


should be the $2 trillion coach if you add it all up now," Google billionaire Schmidt tells CNBC Make It. "And all of our interviews indicated that everyone agrees they would not


have been nearly as successful without that coaching." Here, co-authors Schmidt (also the former chairman of Google's parent company Alphabet), Jonathan Rosenberg (a former senior


vice president at Google and an Alphabet advisor) and Alan Eagle (a communications director at Google) each share with CNBC Make It the single most important piece of advice they learned


from working with and studying Campbell. 1. EVERY BUSINESS NEEDS A DECISION-MAKER Campbell's goal was always to end up with the best outcome in any situation. "What he and I came


to was my job as CEO was not to run a consensus decision but to get to the best decision from all the team members," Schmidt tells CNBC Make It. That means the CEO should give members


of the team an opportunity to express their point of view, but ultimately then the CEO has to decide the best option. "So in other words, you would sit there and there would be an


argument about an issue or so forth and you didn't try to get everyone to agree to the majority view, you tried to get everyone to ask the question: What is the best choice? What is the


best thing? And that's the discipline that we used to run Google," Schmidt tells CNBC Make It. The authors of "Trillion Dollar Coach: The Leadership Playbook of Silicon


Valley's Bill Campbell." Jonathan Rosenberg (L), Alan Eagle (Middle), Eric Schmidt (R). Photo courtesy Google 2. LEADERSHIP STARTS WITH TRUST Rosenberg, who met with Campbell about


every other week, says biggest takeaway from Campbell was: "Everything starts by building an envelope of trust," he says. "And he found a way to do that warmly, with love and


through loyalty." He says Campbell was an "an evangelist for courage, pushing us to do better, because we trusted him, we trusted his judgement, and we trusted his


integrity." 3. CARE ABOUT YOUR PEOPLE Business can be ruthless, especially in its pursuit of profit and efficiency, but humanity is necessary too. "My main takeaway, main piece of


advice, is that it is ok to love people," Eagle, who studied Campbell's ideas, tells CNBC Make It. Campbell "just established a deep level of connection — and again that word


love — with people in the workplace.... [That] made me really think about how I care about my team, about how you care about people: You show up, you care for them, you care about


them," Eagle said. "You get to know their families, and it has really changed my approach in business is to really — it's okay to love people." _SEE ALSO:_ _THIS IS WHAT


GOOGLE LEARNED AFTER INTERVIEWING ONE JOB CANDIDATE 16 TIMES, ACCORDING TO ERIC SCHMIDT_ _WHAT HAPPENED WHEN GOOGLE MADE ITS CEO SHARE AN OFFICE WITH ONE OF HIS ENGINEERS_ _ALPHABET'S


ERIC SCHMIDT: IT CAN BE 'VERY DIFFICULT' FOR GOOGLE'S SEARCH ALGORITHM TO UNDERSTAND TRUTH_


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